Support

Frequently asked questions.

Everything you need to know before you buy. Still stuck? Reach us any time.

Fingerboard questions, answered

What is a fingerboard?+

A fingerboard is a working miniature skateboard, usually about 96–100mm long and 29–36mm wide, that you ride with two fingers. Pro fingerboards use real wooden decks, metal trucks, and urethane wheels on bearings — so they actually roll, pop, and grind like a real board.

What's the difference between a fingerboard and a Tech Deck?+

Tech Decks are mass-produced plastic toys sold in multipacks. The wooden completes we stock use real maple decks, metal trucks with tunable bushings, and urethane wheels on bearings — they roll, pop and grind far better. See our Fingerboard vs Tech Deck guide for a full comparison.

What size fingerboard should I get?+

34mm is the most popular and versatile width and the best all-round starting point. 32mm is more nimble and technical; 36mm is wider and more stable. Our Fingerboard Sizing Guide breaks down each width and who it suits.

What comes in a complete?+

A complete is a ready-to-ride fingerboard: a deck, a set of trucks (with bushings and lock nuts), wheels with bearings, and grip tape — assembled and tuned. Add it to cart and skate it out of the box.

Can I build or press my own deck?+

Yes. We sell bare decks, hardware, and CNC concave molds so you can press and build your own setup. Our How to Press a Fingerboard Deck guide walks through the whole process.

Do you ship worldwide?+

Yes, we ship worldwide for a flat $12.95, free on orders over $50 (all prices are in USD). Most orders arrive within 7–14 business days depending on destination. We are an online shop based in Melbourne, Australia; orders ship directly from our supplier workshops (mostly in China), so most of that time is international transit.

What's your return policy?+

Return within 30 days by emailing us with your order number. The item must be shipped back in its original, unused condition — you cover return shipping — and we refund once we've inspected it. Faulty or wrong items get a free replacement, no return needed. Custom-pressed decks and clearance items are final sale unless faulty.

How do payments work?+

Checkout is handled securely by Stripe. We accept major cards and wallets like Apple Pay. Your full card details are never stored on our servers.

Who runs Fingerboard Lab and where do products ship from?+

Fingerboard Lab is a small online shop run from Southbank, Melbourne (VIC 3006, Australia). We don't manufacture or warehouse stock: products are made by specialist fingerboard workshops and suppliers, mostly in China, and ship to you directly from them. Questions go to hello@fingerboardlab.com and are answered by us, usually within one business day.

What currency are prices in?+

All prices on the site and at checkout are in US dollars (USD). Your bank converts the charge to your local currency.

Looking for more detail? Explore the build guides or contact the Lab.